Adding a battery to your system will let you keep the lights on, the wifi running, and the food fresh during a power outage. Your battery charges from the excess energy your solar panels produce during the day. At the time of an outage, it automatically kicks into action to power up to eight circuits (i.e., breakers) you select at installation.

Most essentials can be backed up with a battery, but certain large appliances like HVAC units require a lot of power and are therefore not available to be backed up with a single battery. Talk to your installer about the best circuits to back up based on your needs.

Many utilities offer a way to sell solar energy back to the grid. This is called net metering. Net metering allows customers to send generated power back to the grid and receive credits they can use toward usage at other times of the day, month, or year. Check with your local utility to see if they have a net metering program available or speak to a Sunrun sales representative for more information.

From the initial reservation, the installation process can take anywhere from 30 to 120 days. Timing can vary due to local permitting timelines and the ultimate scope of the project.

The actual installation is quick with most Sunrun installations completed in 1-2 days.

Before our crew comes to your house, it takes several weeks to prepare your project so that you have the smoothest installation day possible. We’ll do the preparation work for you whenever possible, and we’ll keep you updated along the way.

Here’s what we’ll do:

Conduct a site survey to look at your roof, attic and electrical panel

Finalize your custom design

Apply for permits and wait for approval

Collect other necessary approvals and documentation that is specific to your neighborhood (such as HOA approval)

When it comes time to install the system, we’ll let you know how long the construction process will take for your home and what you can do to prepare.

If it’s time to replace your roof, we’ll temporarily remove your solar panels. Our local Sunrun branches are available to remove and later reinstall the panels for a fee. You’ll simply need to reach out to Customer Care for a quote. Once you’ve approved the quote, our local branch will reach out to find the best time. If possible, we ask for 45 days notice for this kind of project.

With a Sunrun Plan, you won’t need to start paying until your panels are installed, activated, and producing energy for your home. Payment is set up once you finalize your design with our Solar Concierge.

For no added fee, Sunrun makes it easy to transfer your Sunrun Plan to a new owner. Our team of Service Transfer Specialists handles everything from educating realtors and potential buyers to working with escrow officers, title agents, home inspectors, and anyone else who might need to know about your system or solar agreement.

Your panels are stronger than most roofs, but sometimes they do get damaged during big weather events. With the Sunrun Plan, we cover any damages or repairs so you can rest easy knowing that your system will always be working. We monitor system performance and take care of the service and maintenance for you.

Your personal Solar Concierge can work with you to help determine how your electrical bills might change with solar. They look at factors like your local utility, how much electricity you use, and how much sunlight your home gets during the day. We’ll only recommend solar if it’s the right fit for your roof, home energy needs, and lifestyle.

After placing a reservation, your personal Solar Concierge will refine your system configuration, design the system to fit your roof, and make sure your purchase works for your home and energy needs.

Yes, you will still get a utility bill. You will remain connected to the grid in order to send the excess solar energy you don’t use back to your utility and, depending on your utility’s policy, receive bill credits. You would use those credits and any additional electricity from your utility when the sun isn’t shining or when you’ve used all of your battery power.

No. With the Sunrun Plan, we do the tax credit paperwork ourselves and help pass the savings to you immediately through our competitive monthly pricing and full-service offering.